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Shipping Methods

Shipping Methods 

FOR GREECE

Delivery via courier (Geniki Taxydromiki postal service) within 2-3 weekdays  (in case of inaccesible areas delivery time might be longer)
Shipping costs for all areas in Greece are the same and are formed as followed: 

  • For orders with a value of less than 100,00 € shipping costs are priced at 3,50 €
  • All orders over 100,00 € are free of charge
    * prices include taxes

Delivery days: Monday-Friday from 09:00 to 17:00 (holidays excluded)

OUTSIDE GREECE

  • Cyprus

Delivery via courier (Geniki Taxydromiki postal service) within 7 weekdays  (in case of inaccesible areas delivery time might be longer)
Shipping costs are 15,00€ for all areas in Cyprus (taxes included)
Delivery days: Monday-Friday from 09:00 to 17:00 (holidays excluded)
 

Withdrawl /  Return policy - Product replacement

If you are unsatisfied with your product/s purchased from Sport Look for any reason, you have 15 days, from the day you received your order, to request a total or partial replacement or refund of your order. The order receive date is shown on the courier delivery receipt

If the request will not be made within the days span mentioned above, then Sport Look retains the right to either refuse delivery of such return or refuse replacement or refund.

Returns cannot be made upon delivery. The order should be received and in the case you need to return it, following the right process is needed. Couriers have the right to deny receiving the parcel on delivey time.
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Qualifying for product/s replacment or refund, you have to:

  1. Fill and send with the returned product/s the Return Form located behind the order receipt you received with your order.
  2. Return product/s in good physical condition, unused and in original packaging without removing manufacturer labels.

Return product/s only via the courier company (Geniki Taxydromiki) you received them.
 

Return Cost

  • From within Greece
    Return product/s via the courier company (Geniki Taxydromiki) you received them, free of charge. Just say to the courier employee that the return cost will be charged to Sport Look (Eirini Loukopoulou)
    In case the customer chooses another courier company to return the product/s, the customer will have to pay the return cost exclusively. Returnings via other courier company, charging the return cost to Sport Look will not be received.

    Refunds
  • In case you received defective product/s or something else from what you ordered, SPORT LOOK will refund you the whole ammount in total.
  • In case of a return without appropriate reasons, the shipping charges is dedacted from the refund amount which is 5,00€
  • Refunds will be processed and paid within two (2) weeks of SPORT LOOK receipt and verification of return product/s


PRODUCT REPLACEMENT
For every request, concerning the specific order, will be an extra charge of 5,00€ for reshipping
If you live near our store, bring the product/s you would like to return with the receipt and our personel will be glad to help you find a replacment product. The replacement in this case is free of charge.

From outside Greece
The customer returns the product/s via any courier company he chooses and pays the return cost exclusively. Returnings charging the return cost to SPORT LOOK will not be received.

In sort, to qualify for product/s replacment or refund, all the following conditions must be met:

  • return product/s within 15 days from the day you received your order
  • returned product/s must be in good physical condition, unused and in original packaging without removing manufacturer labels
  • return product/s accompanied with the order's receipt

    Important notice:

    For hygienic reasons, we do not accept returns of products that can affect personal hygiene. These are the following:

  • Underwear
  • Swimwear
  • Socks
     

    Returning Address

    SPORTLOOK

    Eirini Loukopoulou

    45 Agkylis str, Neos Kosmos

    Athens, Attica region

    Postal Code:11743

    For any further information do not hesitate to cantact us at +302109239676 or info@sport-look.gr